chunkx app interface on an iMac showing channels, posts and automated learning-task creation

Corporate Learning Redefined: With ChatGPT and Smart Technologies for Sustainable Employee Development

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ChatGPT and other smart tools not only bring opportunities for more efficient content creation, but also open up whole new opportunities for sustainable employee development and professional development.

Digital Learning: The Challenge of the Growing Flood of Content

In a rapidly changing world of work, it is of great importance for companies to qualify their employees for the requirements of the future. In doing so, they face two major challenges:

First: there is no endless stream of new employees to recruit who already bring new skills and experience to the company. On the contrary, the choice is very limited — companies are struggling to find the best offers and concepts to attract talent and appear attractive as an employer brand.

Second: continuing education must be understood as a constant and ongoing need for companies — particularly when it comes to empowering employees to best deal with new challenges. Accelerated by the Covid crisis, digital training has become a top priority. The proliferation of new platforms, customized trainings, and eLearning offerings has resulted in an ever-growing flood of content.

Content vs. Impact

However, it is unclear how effective these measures are. How much knowledge is actually retained? As the amount of learning content increases, attention to the individual topic inevitably decreases — and in the rush of daily work, content tends to fly by rather than take root.

How can individual follow-ups be generated on the topics employees are working on? How can we technologically create learning companions through which learning processes are thought of continuously instead of once — and which can react to changes on an ongoing basis?

New Possibilities with ChatGPT and Smart Technologies

Thanks to extreme scalability, ChatGPT and other smart technologies offer a new form of sustainable and individual employee development. At chunkx, we use such technologies to provide companies with a subscription option to any learning activity — and take on the task of ensuring the impact and retention of the learning for each individual employee.

1. Efficient and scaled content creation
At chunkx, we solve the problem of missing context by using existing content — PDFs, WBTs, PowerPoints, or learning videos — as the foundation. This gives language models the necessary orientation to create suitable microlearning units.

2. Smart content selection
At chunkx, we have developed our own algorithms to select the right microlearning unit for each user from thousands of options — always with the aim of promoting learning transfer and ensuring sustainable learning success. Language models and Natural Language Processing help us with smart content selection via content tagging.

chunkx Creator: automatic tagging of content at the click of a button
chunkx Creator tags content automatically — the basis for smart content selection.

3. Personalization of the learning content
After creation and smart selection, we go one step further: language models like ChatGPT enable content to be made easier or harder as needed, alternative variants for different roles to be created, or examples to be formulated more appropriately for the profile in question.

4. Recommendations for further learning
Continuous learning for us includes using technology to find new content for learners that fits their courses and training — whether external articles, courses from linked platforms like LinkedIn Learning, or the company's internal knowledge base.

It's time to leverage technologies like ChatGPT and other smart tools to make employee development more continuous and personalized.
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