Frequently Asked Questions
Everything you want to know about chunkx — from how the platform works to pricing, security, and support. Can't find your answer? We're one message away.
Product & Platform
What chunkx does, how it works, and where it fits into your stack.
chunkx is an AI-powered corporate learning platform. It turns the knowledge that already exists in your organization — documents, guidelines, expert know-how — into short, personalized learning experiences that employees actually complete.
You upload your existing material — PDFs, slides, policies, wikis. chunkx structures it, breaks it into small learning units, and generates questions, explanations, and microlearning paths. What used to take L&D teams weeks now takes minutes, and you stay in full control of the result.
A classic LMS stores and delivers courses someone else had to build. chunkx creates the learning content from your knowledge and personalizes it per employee — right length, right moment, right person. It complements an LMS rather than replacing your whole infrastructure.
Yes. chunkx connects to common HR, identity, and communication tools and can deliver learning where your teams already work. Single sign-on and standard integrations are available — we map the exact setup during onboarding.
chunkx works in German and English out of the box and can generate and deliver learning content in additional languages. Multilingual rollouts across international teams are supported.
Implementation & Onboarding
Getting from first call to a running rollout.
A focused first rollout is typically live within a few weeks. We start small with a concrete use case — onboarding, compliance, or upskilling — prove the value, and then scale across the organization.
Yes. You get hands-on onboarding support: we help structure your first content, set up learning paths, configure access, and define success criteria together so you see measurable results early.
Absolutely. Many organizations begin with a single team or use case. The first months act as a validation phase with jointly defined success criteria, after which you scale based on proven results.
Far less than with traditional course production. Because chunkx generates the first draft of every learning unit from your material, your team shifts from manual authoring to reviewing and refining — which dramatically reduces ongoing effort.
Pricing & Contracts
How pricing works and what to expect commercially.
Setups start in the four-digit monthly range for smaller teams. The exact price depends on team size, feature scope, and hosting model. We create an individual, transparent proposal — without surprises.
Pricing depends on the number of learners, implementation scope, integrations, and selected capabilities. This ensures you only pay for what creates real value in your organization.
We design the first phase as a validation period with defined success criteria. To minimize risk, an opt-out clause can optionally be agreed if those criteria are not met. We discuss terms openly during the proposal stage.
No. A demo is free and non-binding — no credit card, no contract. In about 30 minutes you see exactly how chunkx would work in your organization.
Security & Data Protection
How we handle your data and keep it compliant.
Yes. chunkx is built to meet GDPR requirements. Data processing is transparent and documented, and we support the agreements (such as a DPA) that your compliance team needs.
chunkx is hosted in the EU, with data centers in Germany. Your knowledge and learner data stay within European infrastructure.
No. Your uploaded content and learner data are used to deliver learning for your organization — not to train shared or third-party foundation models.
Access is role-based. Admins manage their own organization; learners see only what is relevant to them. We follow least-privilege principles and support single sign-on for secure access management.
Support & Account
Day-to-day help once you are up and running.
You get ongoing support from real people, not just a help desk ticket queue. We help you expand use cases, improve learning paths, and interpret the analytics so learning keeps delivering impact.
Employees log in via single sign-on or a direct link and immediately see their personalized learning units — in small steps that fit into the working day, on desktop and mobile.
Yes. chunkx gives L&D teams clear analytics on participation, progress, and knowledge retention — so you can finally see what really works and act on it.
Just get in touch. Our team is happy to answer anything specific to your organization, or you can book a free demo.
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